Monte Rosa Boutique Hotel Zermatt

Excellent service, unexpected upgrades, lovely welcome gift and evening treats. Tea time and breakfast were delicious. Convenient ski room and access to spa. Central location with easy access to the village. Quick response to requests and quiet rooms.

Friendly staff, delicious breakfast, charming atmosphere, dog-friendly amenities, historic touches. Well-positioned in town. Personalized service, spacious room with balconies. Cozy bar with memorable bartender. Convenient pickup/drop-off at train station.

I had an excellent stay at a lively boutique paradise. The gem of a crew went above and beyond to make me feel at home. The well-maintained rooms were spacious and I was lucky to be upgraded to a deluxe room. The hotel is conveniently located just a short walk from the train station. The breakfast choices were great and the washrooms were clean and impeccable. The complimentary soft drinks from the minibar were a nice touch. The cordiality of the staff truly outshined my expectations. I highly recommend this hotel.

The staff, customer service, kind. Phenomenal food, exquisite hotel. Home away from home, welcoming staff. Breathtakingly beautiful property

For us it was ideal.

The staff at Monte Rosa Boutique was exceptional, providing a warm welcome from the moment they picked me up at the station. They spoke multiple languages and were engaging throughout my stay. The cozy and clean rooms, along with the excellent bed-linen, made for a comfortable experience. The central location on the main square was very convenient. The ski room with individual lockers was spacious and functional. I especially loved the daily ritual of afternoon tea and cakes. I highly recommend this excellent hotel.

We had the best stay ever! The hotel is perfectly located in the heart of town, making it easy to explore all that this place has to offer. The staff were incredibly welcoming and went above and beyond to make us feel at home. Our room was spacious and clean, with a great view. The hotel also offers access to a sister property with a pool and other amenities, which was a big plus. We will definitely be coming back with our daughter and staying here again!

Located in the heart of Zermatt, this hotel offers a convenient base for exploring the town's restaurants and shops. The rooms are spacious, comfortable, and well-appointed, with luxurious amenities. The staff is highly professional and provides excellent service. The breakfast spread is lavish and the half board package is a pleasant surprise. The hotel also offers a historical ambiance with many photographs and memorabilia.

The hotel seems to have limited autonomy and some decisions are made at a group level, which may affect certain aspects of the guest experience.

Excellent service, great restaurant menu, fantastic breakfast buffet, welcoming to our Labrador, comfortable room with Matterhorn view.

Nothing, all great.

The hotel is conveniently located right in the center of Zermatt, making it easy to explore the town and all its attractions. The room was spacious and clean, with a comfortable bed and a modern bathroom. The staff provided excellent service, going above and beyond to make us feel welcome. The breakfast buffet offered a wide variety of options to start the day off right. Additionally, the hotel provided a mini bar with complimentary drinks, a nice touch.

The hotel lacked a bright and well-lit atmosphere in some of the standard rooms, which could be disappointing for guests who prefer a brighter ambiance.

We had an incredible stay at this luxurious hotel. The staff were absolutely amazing, offering excellent customer service and going above and beyond to make us feel welcome. The location was perfect, right in the center of town on the main shopping street. The room was spacious and well-appointed, with every detail taken care of. The breakfast buffet was top-notch, offering a wide range of delicious options. We also appreciated the free shuttle service and the opportunity to relax in the spa. We can't wait to return to this wonderful hotel!

We highly recommend this hotel to family and friends. Its central location, excellent service, and luxurious amenities make it the perfect choice for a comfortable and enjoyable stay.

The hotel is perfectly located in the center of this beautiful alpine town. The cleanliness of the rooms was outstanding, and the hotel facilities were top-notch. The staff was extremely friendly and went above and beyond to make sure I had a great stay. The location on the main square was perfect, as it allowed me to easily explore this charming city and try out different restaurants. The breakfast at the hotel was delicious, with a wide variety of options to choose from.

Didn't dislike anything about the property.